1. Use of the Website

You agree to use the Website only for lawful purposes and in accordance with these Terms. You must not misuse our Website by introducing viruses, trojans, worms, or other material which is malicious or technologically harmful.

2. Products and Services

We offer a variety of brass and metalware products for online purchase. All product descriptions and prices are subject to change without notice. We reserve the right to limit the sales of our products or services to any person, geographic region, or jurisdiction.

3. Payments

All payments made through this Website are processed via secure third-party payment gateways, including Razorpay. We do not store your card details or any sensitive payment information on our servers.

4. Shipping and Delivery

Orders are processed within 1–3 business days. Delivery timelines may vary depending on the location. We are not liable for delays caused by shipping partners or unforeseen circumstances.

5. Return & Refund Policy

Products can be returned or exchanged only if there is a manufacturing defect or damage during shipping. Customers must notify us within 48 hours of delivery to initiate a return or exchange. Refunds, if applicable, will be processed within 7–10 working days after approval.

6. Privacy Policy

We value your privacy. This section explains how we collect, use, and protect your information:

6.1 Information We Collect

We may collect personal information including your name, email, phone number, shipping address, billing address, and payment details when you make a purchase or contact us.

6.2 How We Use Your Information

We use your information to:
• Process your orders and payments
• Provide customer support
• Improve our Website and services
• Send you order updates and promotional offers (only if you opt-in)

6.3 Information Sharing

We do not sell, trade, or share your personal information with third parties except:
• With trusted service providers like Razorpay to process your payments
• When required by law or legal authorities

6.4 Data Security

We use industry-standard security protocols and technologies to safeguard your information from unauthorized access, use, or disclosure.

6.5 Cookies

We use cookies to enhance user experience. By using the Website, you consent to the use of cookies in accordance with our Cookie Policy.

7. Intellectual Property

All content, logos, product images, and materials displayed on this Website are the intellectual property of brass.ind.in or its content suppliers. Unauthorized use is strictly prohibited.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from your use of this Website or any services/products purchased through it.

9. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts of [Insert Your City], India.

10. Contact Us

If you have any questions about your order’s shipping or delivery, please contact:
Bureau of Revived Ancient Soft Skilling, DDA SFS Flat no. C 3/316B, Janakpuri, Pankha Road, New Delhi-110058, Email: [email protected], Phone: +91-9323121531, Website: https://www.brass.ind.in/